Shipping & Returns
- We charge flat rates for shipping.
- By default all shipments will be sent via Österreichischen Post AG (Austrian Postal Service).
- Optional at extra cost, customers can choose the mail “Priority Service”, or an alternative Carrier.
- In that case we charge the actual cost of transport.
- If you want an express delivery or an alternative way of transport, mark the corresponding box when completing the order form.
- In this case we will get in contact with you as soon as possible to clarify the details, and the cost of carriage will be added to your invoice ex post.
- Please check the Return Policy in our Returns Policy Instruction & Returns Form!
- “gross price” = retail price with VAT (value added tax) included for delivery within the European Community.
“net price” = retail price without VAT (value added tax) for delivery outside the European Community.